Principle appoints second property inspector as business continues to expand

Principle Estate Management has appointed a second property inspector to help keep a close eye on its fast-growing portfolio.

Benedict Williams’ new role was created after the number of developments the Birmingham-based company manages across the country reached more than 100 since its launch in spring 2018.

Mr Williams and fellow property inspector Angela Locke are using the Qube site inspection app to make thorough inspections of all properties on a controlled frequency.

Their role also includes meeting contractors and residents on site when needed to review standards or discuss repairs.

Ian Smallman, director at Principle, said: “It is great to have Benedict on board with us and he will be a very safe pair of hands.

“He has very good attention to detail, is highly trained in First Aid and so is health and safety conscious, and is very personable and happy to meet with residents and contractors.

“It’s important to ensure that all of Principle’s sites are visited in accordance with the contract as a minimum, with additional inspections as required.

“We see many agents not undertaking routine inspections when we take over existing developments which is easily identifiable by attendance sheets.

“We feel it’s a good solution to have a dedicated team of property inspectors and Benedict is the perfect fit to join Angela in this role.”

Principle routinely inspects properties in line with management agreements, mostly on a six-weekly frequency although some are monthly or quarterly.

The bespoke surveys ensure full quality checks, looking at building conditions for long-term property maintenance planning, identifying any reactive or proactive maintenance requirements and checking the quality of any recently carried out repairs.

The inspections also monitor standards of services such as cleaning and grounds maintenance, and check compliance issues for health and safety, and fire regulations.

The Qube app surveys are immediately fed back into Principle’s office system, with pdf-style reports available to clients, flagging up any maintenance issues for the office team to instruct contractors.

Mr Williams’ background includes studying music at Matthew Boulton College in Birmingham, and he still continues to play bass, acoustic guitar, and the keyboard, as well as singing.

He said: “I’m thrilled to be joining the team at Principle, which has already built a fine reputation for making inspections a key part of the overall property management function.

“Having a close and trusted relationship with clients is an important aspect of a job to me, and I look forward to helping develop this quality at Principle.”