Principle appoints further property assistant to expanding customer services department

Principle Estate Management has recruited a new property assistant for its customer services department as the business continues to grow after 12 months of operations.

Brett Williams launched Principle in Birmingham last year to provide a nationwide property management service and was quickly joined by directors Ian Smallman and Joe Jobson, with the business recruiting a total of 12 people in its first year.

One of these recruits was Michelle Cox who joined as customer services manager earlier this year, and after winning numerous new contracts Principle has now taken on Daniel Lannon.

Mr Lannon, from Cofton Hackett, had previously been working in the retail sector after graduating from Aberystwyth University with a 2:1 honours degree in 2015.

Ms Cox said: “We advertised locally for this role and had a number of applications, but Daniel stood out.

“It’s fantastic background to have retail experience for what is a customer service role here at Principle, plus Daniel’s good IT skills also made him the ideal candidate.”

Ian Smallman, director at Principle, added: “Principle has grown so rapidly that recruitment is now an ongoing item on our monthly agenda.

“We’re confident that Daniel is going to play his part in ensuring we continue to provide the outstanding customer service that we have become really well known for.”

Mr Lannon said: “I had been looking for a new challenge when this role came to my attention.

“It sounded exciting and something where I can use the soft skills I have learnt in retail and develop into a career as I learn about property maintenance and management.”