Kindness & Unreasonable Behaviour Policies

Here at Principle, it is our aim to offer a great service to all our customers. In return, we ask that all our customers are polite and respectful to our staff members. We will not tolerate abusive or unreasonable behaviour directed towards our staff. To support this, we are publishing our Kindness Policy and Unreasonable Behaviour Policy.

Through these policies and the measures outlined, we have taken steps to recognise and safeguard our staff from unreasonable behaviour and thank our customers for their cooperation.